Privacy Policy

This policy explains what information NovaBlastWash ("we", "us") collects through novablastwash.com, how we use it and the choices you have.

Information you give us

When you request a quote or send a message, we collect the information you choose to provide:

• The service you request
• ZIP code and phone number
• Optional details such as street address, name, email address and message

Information collected automatically

To understand how people find us and to protect our forms from spam, we collect:

• The page you first visited, the page you submitted from and the referring website
• Campaign parameters in the link you clicked (for example UTM tags or ad click IDs)
• Basic technical data such as browser type
• A spam-protection check by Cloudflare Turnstile, which processes limited technical signals to tell people from bots

We do not use advertising cookies unless analytics or advertising tools are enabled on the site; if they are, those providers (such as Google, Meta or Microsoft) may set their own cookies under their own privacy policies.

How we use information

• To respond to your request, provide quotes, schedule and perform service
• To contact you by phone, text message or email about your request
• To understand which pages and campaigns bring customers to us
• To protect the site and our forms from spam and abuse

Text messages and calls

By submitting a request, you agree that NovaBlastWash may call or text the phone number you provide about that request. Message and data rates may apply. You can reply STOP to any text message to opt out, or ask us to stop contacting you at any time. We do not sell or share your phone number for marketing by others.

How information is shared

We do not sell your personal information. We share it only with service providers that help us operate, such as:

• Netlify (website hosting)
• Cloudflare (spam protection and our lead database)
• Resend (email notifications)
• Scheduling, customer management, messaging or analytics tools we use to run the business

We may also disclose information if required by law.

Retention and security

We keep request information as long as needed to serve you and for normal business records, and we protect it with access controls and encryption in transit. No system is perfectly secure, but we take reasonable steps to protect your information.

Your choices

You can ask us to access, correct or delete the information you submitted by emailing justin@novablastwash.com or calling 571-617-2789.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

NovaBlastWash · justin@novablastwash.com · 571-617-2789 · novablastwash.com